Great Style. Great Service.

Introduction

Great Britain's Number 1 Online Clothing Retailer†
Source: Kantar WorldPanel Fashion, data provided year ending 20 December 2015.

Delivery

Standard Delivery Information

Your order will be shipped out in special Next packaging in 4-7 working days via Meest Express.

Shipping to an alternative address other than the account address is currently available. After receiving your confirmation email about the arrival of your order to Ukraine please contact Meest Express.

Orders under 750 UAH will be charged at 150 UAH for each order, regardless of how many items you order.

Meest Parcel Shop Delivery Information

Free Delivery on all orders over 750 UAH

4 - 7 working day delivery to your chosen Meest Pick-up Point . Orders placed by midnight local time.

1) Shop as usual. At the checkout page choose 'Meest Pick-up Point' and select your chosen pickup point. A full list of pickup points can be found at: www.Meest Express-express.com.ua

2) You will recieve a confirmation email or SMS with details of when and where to pick up your parcel

3) Collect your parcel at your convenience. It will be held for 7 days at the local shop before being returned to our depot.

4) Make sure to bring your order confirmation email/SMS and a valid form of personal identification

5) For further information please read our terms and conditions

Easy Local Returns

Not completely satisfied or ordered the wrong size/colour? You can return any unworn items (in their original condition) within 28 days of receiving your order for a full refund by Ukrposhta, Nova Poshta or courier express-delivery company Meest Express using the returns label on the right of your despatch note. Also, cosmetics, toiletries, certain jewellery and items with a security seal can only be returned if faulty.

All returns should be sent to:


If You want to return through Ukrposhta post offices:

79000, г. Львов, ул.Словацкого, дом 1, A/Я NEXT

The cost of return: from 25 UAH


If You want to return through Nova Poshta pick-up points:

ВОЗВРАТ NEXT, телефон получателя +38 (050) 430 1 430

The cost of return: from 40 UAH


If You want to return through courier delivery company Meest Express:

Calling the courier: +38 (067) 432 7 707 or +38 (050) 432 7 707

Return address: ул. Зеленая, 147, г. Львов, 79035, Украина

ВОЗВРАТ NEXT, телефон получателя +38 (067) 670 2 303

The fixed cost of return: 45 UAH


Our returns process is simple, just use the returns note in your parcel and follow the steps below:

1. Select the reason code for the item/s you are returning.
2. Tear off the completed returns note, choose the most convenient your way to return and place inside the parcel with the item(s) you are returning (this is really important as we can’t action a refund without it)..
3. Peel off the returns address label and stick it to the outside of the parcel, making sure that the original label is no longer visible..
4. Return your parcel using your chosen way of return. Please be aware we don’t offer free returns. Postage is paid by the sender and won’t be refunded by Next. You can’t return an item purchased online to a Next store.. .
5. Keep your proof of return until you receive confirmation you have been refunded. You will receive a refund within 14 days to the payment method that you used to place your order.

If you don’t have a returns note anymore, please contact us so that we can help you.

Items not returned in line with the above policy may not be refunded, may be refunded at the last/current selling price or may be retained by Next.

If you decide to return your parcel by a different method, you need to return it to our UK address:

NEXT PO BOX 1124
BRADFORD
BD4 6AU
ENGLAND

Items returned to the UK will be refunded within 28 days to the payment method that you used to place your order.

Returns

All returns should be sent to our following address:

NEXT PO BOX 1124

BRADFORD

BD4 6WA

ENGLAND

You can return any unused item within 14 days of receipt for a full refund via post using the returns label on the reverse of your delivery note.

Postage must be paid by the sender and will not be refunded by Next. (This does not affect your statutory rights).

Payment Methods

Our flexible payment methods mean you can pay by Visa, Mastercard, AmEx, Diners and Maestro.

Customs

Most shipments will not incur any extra charges. However, shipments of a very high value may be subject to import duties and taxes. For further information please click here.

Customer Care

Our friendly customer service advisors will be happy to assist you on our 24 hour helpline: 0893202499