Terms and Conditions

If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Next catalogue or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next within 3 years from the date of its receipt, but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.

We may combine your information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name available or wish to alert us to duplicate mailings, please call (0)893202499 or email us at customerservices@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit http://nextdirect.com/

Delivery will be confirmed at checkout

Home delivery is free on orders over UAH 1500. Standard delivery is charged at UAH 110.

Free Delivery and other offer order codes remain the property of Next Plc, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Not completely satisfied or ordered the wrong size/colour? You can return any unworn items (in their original condition) within 28 days of receiving your order for a full refund by Ukrposhta, using the returns label on the right of your despatch note. Also, cosmetics, toiletries, certain jewellery and items with a security seal can only be returned if faulty

All returns should be sent to:

P/O NEXT, Slovatskogo street, house 1, Lviv, 79000, Telephone number +380676702303

If You want to return through Ukrposhta post offices:

P/O NEXT, Slovatskogo street, house 1, Lviv, 79000, Telephone number +380676702303

The cost of return: from 25 UAH

If You want to return through Nova Poshta pick-up points:

NEXT RETURN, Nova Poshta №3, Ugorska street, house 22, Lviv 79034.

Telephone number +380504301430

The cost of return: from 40 UAH



If You want to return through courier delivery company Meest Express:

Calling the courier: +38 (067) 432 7 707 or +38 (050) 432 7 707

Return address:NEXT RETURN, Zelena street, house 147, Lviv 79035. Telephone number +38(067)670 23 03

Arrange the collection with the courier: +38(067)432 77 07 or +38(050)432 77 07

The fixed cost of return: 45 UAH

Our returns process is simple, just use the returns note in your parcel and follow the steps below:

1. Select the reason code for the item/s you are returning.
2. Tear off the completed returns note and place inside the parcel with item(s) you are returning (this is really important as we can't action a credit/refund with out it).
3. Peel off the returns address label and stick it to the outside of the parcel, making sure that the original label is no longer visible..
4. Return your parcel using Ukrposhta. Please be aware we don’t offer free returns. Postage is paid by the sender and won’t be refunded by Next. You can’t return an item purchased online to a Next store. .
5. Keep your proof of return until you receive confirmation you have been refunded. You will receive a refund within 14 days to the payment method that you used to place your order.

If you don’t have a returns note anymore, please contact us so that we can help you.

Items not returned in line with the above policy may not be refunded, may be refunded at the last/current selling price or may be retained by Next.

If you decide to return your parcel by a different method, you need to return it to our UK address:

NEXT PO BOX 1124
BRADFORD
BD4 6AU
ENGLAND

Items returned to the UK will be refunded within 28 days to the payment method that you used to place your order.

International orders placed online cannot be returned to a Next Retail Store. You can return any unused items within 28 days of receipt for a full refund (provided the items are in a new and unused condition) via post using the returns label on the reverse of your delivery note. Postage must be paid by the sender and will not be refunded by Next. (This does not affect your statutory rights). All cosmetics, grooming products and certain jewellery can only be returned if found to be faulty. Where a product has a security seal, a refund or exchange will not be given if the seal is broken unless the item is faulty. Also a complete list of products that cannot be returned (exchanged) is defined by the relevant legislation of the customer country. You will receive a refund within 3 - 4 days to the payment method that you used to place your order.

Please note that all shipments to destinations outside of the UK may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility. Respective prices for Next products provided at the site are tax excluded. Please refer to your customs department for guidance.

If you are dissatisfied in any way with your order or have a query relating to home delivery, please call 0893202499. (Lines are open: 24 hours a day) or email us at customerservices@nextdirect.com.

International Women’s Day: 10% Off Womenswear

1. The discount entitles you to [10%] off Womenswear on your next order.
2. Offer available to selected customers, criteria predefined by Next Retail Limited
3. Your offer will be communicated to you and automatically added to your account at our discretion.
4. Offer valid across Womenswear category only.
5. This offer will be available between 00:01 (GMT) on 06/03/2026 until 23:59 (GMT) on 09/03/2026 unless discontinued earlier (see point 15 below)
6. You must be logged into your customer account. The offer can only be used by the account holder. The offer is non-transferable.
7. Where there are multiple offers available on items ordered, the offer with the biggest cash saving will be applied.
8. Promotion discount applied will be apportioned across all qualifying items (identified above).
9. Discount cannot be combined with other discounts. Certain multibuy and other product specific offers may still be available but this is not guaranteed. If a product specific offer is available (e.g. multibuy offer), the discount applies after the product specific offer has been applied.
10. The offer can only be used once per customer.
11. The offer is for online purchases at https://www.next.ua only
12. The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
13. The discount cannot be exchanged for cash and no refund or change will be given. If eligible items are returned, the offer value or a portion may be deducted from the refund or credit and may not be reused.
14. Usual delivery times, methods and charges and returns policy apply.
15. The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without notice and without liability.
16. The promoter is Next Germany GmbH, c/o BDO AG Wirtschaftsprüfungsgesellschaft Zielstattstr. 40 81379 Munich GERMANY.
17. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
18. Our privacy policy can be viewed here: https://www.next.ua/privacypolicy